Shipping Policy

Last Updated: June 2026

Thank you for choosing Chiang Store. Each of our custom pet memorial sculptures and preserved flower keepsakes is handmade with care and specially created for every customer.

Because all items are custom-made, please review the following shipping information carefully.

Processing Time

All orders require a production and preparation time before shipping.

  • Standard processing time: 7–15 business days
  • During peak seasons, processing may take longer due to high order volume

Once your order has been completed, you will receive a shipping confirmation email with tracking information.

Shipping Time

After production is completed, estimated delivery times are:

  • United States: 7–15 business days
  • Canada / Europe: 10–20 business days
  • Other regions: 10–25 business days

Please note that delivery times are estimates only and may vary due to customs clearance, local postal delays, or carrier issues.

Shipping Methods

We work with reliable international logistics partners to ensure safe delivery of fragile handmade products.

All orders include tracking information.

Shipping Fees

Spend $50 or more and enjoy free shipping on your order.

Customs, Duties & Taxes

International orders may be subject to customs fees, import duties, or taxes depending on the destination country.

These charges are determined by local customs authorities and are the responsibility of the customer.

Chiang Store is not responsible for any customs delays or additional charges.

Order Tracking

Once your order has shipped, you will receive an email with your tracking number.

Please allow 48–72 hours for tracking information to update.

Delayed or Lost Packages

If your package is delayed or appears to be lost:

Please note that we are not responsible for delays caused by customs, weather conditions, or carrier disruptions.

Incorrect Address

Please ensure your shipping address is correct before placing your order.

We are not responsible for packages delivered to incorrect or incomplete addresses provided by the customer.

If you notice an error, please contact us within 24 hours of placing your order.

Contact Us

If you have any questions about shipping, please contact us:

Chiang Store
Email: 

Shipping Policy

Last Updated: June 2026

Thank you for choosing Chiang Store. Each of our custom pet memorial sculptures and preserved flower keepsakes is handmade with care and specially created for every customer.

Because all items are custom-made, please review the following shipping information carefully.

Processing Time

All orders require a production and preparation time before shipping.

  • Standard processing time: 7–15 business days
  • During peak seasons, processing may take longer due to high order volume

Once your order has been completed, you will receive a shipping confirmation email with tracking information.

Shipping Time

After production is completed, estimated delivery times are:

  • United States: 7–15 business days
  • Canada / Europe: 10–20 business days
  • Other regions: 10–25 business days

Please note that delivery times are estimates only and may vary due to customs clearance, local postal delays, or carrier issues.

Shipping Methods

We work with reliable international logistics partners to ensure safe delivery of fragile handmade products.

All orders include tracking information.

Shipping Fees

Shipping costs are calculated at checkout based on destination and order size.

Occasionally, we may offer free shipping promotions, which will be clearly displayed on our website.

Customs, Duties & Taxes

International orders may be subject to customs fees, import duties, or taxes depending on the destination country.

These charges are determined by local customs authorities and are the responsibility of the customer.

Chiang Store is not responsible for any customs delays or additional charges.

Order Tracking

Once your order has shipped, you will receive an email with your tracking number.

Please allow 48–72 hours for tracking information to update.

Delayed or Lost Packages

If your package is delayed or appears to be lost:

Please note that we are not responsible for delays caused by customs, weather conditions, or carrier disruptions.

Incorrect Address

Please ensure your shipping address is correct before placing your order.

We are not responsible for packages delivered to incorrect or incomplete addresses provided by the customer.

If you notice an error, please contact us within 24 hours of placing your order.

Contact Us

If you have any questions about shipping, please contact us:

Chiang Store
Email: miatangflower@gmail.com
Website: https://chiangstore.com