Terms of Service

Overview

This website is operated by our store. Throughout the site, the terms “we”, “us” and “our” refer to the store. By visiting our site and/or purchasing from us, you agree to be bound by the following Terms of Service.

Please read these Terms carefully before using our website.

1. Online Store Terms

By agreeing to these Terms, you confirm that you are at least the age of majority in your country or region.

You may not use our products for any illegal or unauthorized purpose, and you must not violate any laws in your jurisdiction when using our website.

2. Custom & Personalized Products

We specialize in custom-made and personalized products, including memorial keepsakes created from customer-provided photos.

Please note:

All custom orders are made specifically for each customer.
Production begins after order confirmation.
Once production has started, changes or cancellations may not be possible.

Due to the personalized nature of these items, returns are only accepted if the product arrives damaged or defective.

3. Accuracy of Information

We aim to ensure all product descriptions, images, and pricing are accurate. However, we do not guarantee that all content is error-free.

We reserve the right to correct any errors or update information at any time without prior notice.

4. Pricing & Payment

All prices are listed in USD (or relevant currency depending on store settings).

We reserve the right to modify prices at any time. Payment must be completed before production or shipping begins.

5. Shipping

We offer worldwide shipping on most products.

Standard production time applies to all custom orders.
Shipping times may vary depending on destination.
We are not responsible for delays caused by carriers, customs, or unforeseen circumstances.

Free shipping may apply for orders over $50 (if applicable in your store).

6. Returns & Refunds

Please refer to our Refund Policy for full details.

In summary:

Non-custom items may be eligible for return within the stated return period.
Custom or personalized items are non-refundable unless defective or damaged upon arrival.